Frequently Asked Questions

While Sub-Zero and most major brand refrigerators, freezers and appliances have many different characteristics, one factor is common among all of them; they are expensive and can be very difficult to replace. While you can typically replace a microwave relatively easily, buying a new refrigerator can be much more difficult, especially if you're on a tight budget. At High-Tech Appliance, we repair your existing refrigerators and freezers so you don't have to spend the extra money to buy new ones. So High-Tech Appliance is providing answers to some frequently asked questions we get from our customers.

To schedule an appointment for repair, call us at (866) 222-2237.

Manufacturers typically offer lower prices on their low-quality appliances and higher prices on their choice lines. The difference in price is in the internal components in the machines. Lower-end machines have lower-quality materials than those that are more expensive.

When deciding to repair an old refrigerator or purchase a new one, consider the quality of refrigerator you can afford as a replacement and the option of having your current refrigerator properly repaired. High Tech Appliance can evaluate your refrigerator to determine if it's in your best interest to repair or replace your refrigerator.

If you compare a Sub-Zero or a major brand refrigerator you bought a decade ago with one comparable in price today, you are not making a valid comparison. The refrigerators are neither similar in quality nor as durable for the same price. If you replace the one you bought a decade ago with one that costs what you paid a decade ago, you’ll be repairing the new refrigerator every 3 to 4 years. You’ll either have to pay more up front for a new, high-quality refrigerator that will give you another decade of trouble-free operation or, if you are unable to afford this, repair your existing machine.

Why Sub-Zero Refrigerator & Freezers?

  • For 60 years, Sub-Zero a family owned company has provided solutions to virtually any home refrigeration need. Sub-Zero is the industry leader in kitchen design. Here are a few examples from Sub-Zero's history.

  • On August 20,1945, Westye R. Bakke founded the Sub-Zero Freezer Company Inc. He chose the name Sub-Zero because his freezers were the first to meet strict quality standards for below-zero safety in freezing food.

  • By 1947, Sub-Zero was building state-of-the-art upright freezers, an industry first in creating all-aluminum appliances with separate inside doors.

  • In the late 1950's, Sub-Zero introduced the first cabinet flush units and customizable front panels.

  • From 1972 to 1979, Sub-Zero was one of the first refrigerator manufactures to place an emphasis on energy efficiency

  • 2008 Sub-Zero introduced many innovations including air filtration system based on NASA technology and a water filter.