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High Tech Appliance

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FAQ

While Sub-Zero and most major brand refrigerators, freezers and appliances have many different characteristics, one factor is common among all of them; they are expensive and can be very difficult to replace. While you can typically replace a microwave relatively easily, buying a new refrigerator can be much more difficult, especially if you’re on a tight budget. At High-Tech Appliance, we repair your existing refrigerators and freezers so you don’t have to spend the extra money to buy new ones. So, High-Tech Appliance is providing answers to some frequently asked questions we get from our customers.

Sub‑Zero & Refrigerator Repair FAQs

To schedule an appointment for repair, call us at the number corresponding to your county:
BERGEN COUNTY: (201) 373‑0203
HUDSON COUNTY: (201) 854‑7444
ESSEX, MORRIS, PASSAIC, SUSSEX, & UNION COUNTY: (973) 890‑8699
HUNTERDON, MERCER, MIDDLESEX, MONMOUTH, & SOMERSET COUNTY: (908) 222‑1181 & (732) 855‑0122
MANHATTAN, BROOKLYN, BRONX, QUEENS, STATEN ISLAND, ROCKLAND, WESTCHESTER, & NASSAU: (866) 803‑0034.
Prices vary because manufacturers use different quality components. Higher‑end refrigerators use more durable, higher‑quality parts, while lower‑end models use basic components that reduce cost.
Repairing an older high‑quality refrigerator can be a smart investment compared to buying a lower‑quality replacement. Our technicians can evaluate your unit and advise if repair or replacement is best.
Older Sub‑Zero and major brand refrigerators often have better durability than similarly priced new units today. Repairing your high‑quality appliance can extend its life and save money compared to frequent repairs of a cheaper replacement.
We repair most domestic refrigerators including Sub‑Zero and major brands, provide emergency service, ice maker and freezer repair, appliance diagnostics, and can replace or install new units. Repairs are performed on‑site by trained technicians with a one‑year service guarantee.
We serve Central and Northern New Jersey including Bergen, Essex, Hudson, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Passaic, Somerset, Sussex, and Union Counties; and in New York including NYC (Manhattan, Brooklyn, Bronx, Queens, Staten Island), Nassau, Rockland, and Westchester Counties.
Yes, repairs are backed by a one‑year guarantee, and trained technicians use quality replacement parts to ensure reliable performance.
Yes. Emergency service is available with same or next‑day appointments to address urgent refrigerator or freezer problems and prevent further damage.

Why Sub-Zero Refrigerator & Freezers?

For 60 years, Sub-Zero (a family owned company) has provided solutions to virtually any home refrigeration need. Sub-Zero is the industry leader in kitchen design. Here are a few examples from Sub-Zero’s history.

  • By 1947, Sub-Zero was building state-of-the-art upright freezers, an industry first in creating all-aluminum appliances with separate inside doors.
  • In the late 1950’s, Sub-Zero introduced the first cabinet flush units and customizable front panels.
  • From 1972 to 1979, Sub-Zero was one of the first refrigerator manufactures to place an emphasis on energy efficiency.
  • 2008: Sub-Zero introduced many innovations including air filtration system based on NASA technology and a water filter.